A leading global manufacturing company took its solution selling and customer management to another level by driving cultural change and developing its processes and tools.
Commercial success in the digital era requires a new approach. Sharp commercial strategies, strong brands and real-time execution are more important than ever.
How to develop sharp commercial strategies based on superior customer insight?
How to consistently build a meaningfully different brand?
How to create winning product and service concepts and speed up time to market?
How to innovate customer journeys and create real-time engagement?
How to acquire digital capabilities and drive immediate results?
We help our customers grow by developing sharp commercial strategies in the digital era: identifying markets that grow, growing profitably with customers and offering value-adding products and services.
We help companies and brands create value through meaningful differentiation and demonstrate the value created. This means building winning brand strategies on superior insights, planning and executing engaging brand activation and using world class tools to demonstrate the value created.
Unique customer experience
Our passion is helping our customers understand the connected customer, modernize their commercial capabilities for the digital era and empower their organization to deliver unique customer experiences.
Working with Marketing Clinic delivered results that led to concrete action and improvements in our organization. They had a comprehensive and systematic way of working, they made us consider issues from another perspective and it was easy to engage our management team.
Marketing Clinic’s contribution to the development of our strategy particularly helped us challenge existing beliefs and brought new perspectives to our thinking. An outsider saw issues clearer and could challenge us. The strategy process was executed efficiently, of which we want to thank the consultant’s systematic approach and practical support.
A very professional, analytical partner with a great “can do” attitude”!
I have used Marketing Clinic and worked with Elisabeth and her team on several large projects. They are extremely devoted and engaged in the projects and issue and they always deliver on time. Marketing Clinic’s strength is the ability to see the big picture and at the same time dive into important details.
I am very satisfied with the Marketing Clinic approach of structuring the marketing process so that our brand pillars becomes an integrated part of our day to day work of building a new city within the city of Oslo. They emphasize the importance of consistent brand building and the importance of true customer centricity. Their framework makes everything connect to deliver on our brand promise. Marketing Clinic's recommendations are actionable, useful, and insightful. I also appreciate the passion they show for our business.
Cases & news
The burning question is “How do you get started immediately?” On Thursday the 15th of January, 20 leading Finnish CMOs gathered to discuss ways to best use digitalization and customer journey innovation to capture business growth opportunities. The guest speaker was Ari Aarnihuhta, Vice President of Customer Relations at Veikkaus Oy. The discussion concluded on […]
A Nordic private service provider learned to understand its customer segments and package its offering portfolio in order to get its growth back on track.
We helped our Client, a global heavy industry player, drive up customer retention and customer management efficiency through better understanding of their customers’ journey and their performance in customer experience management.